MTN Smart Number

What is MTN Smart Number?

The MTN Smart Number service provides your business with easy-to-remember phone numbers made up of numbers and alphabets that uniquely identify the name of your business, product or service. This makes the numbers easy to recall increasing your business’s reachability among customers and prospects and as such increasing business opportunity.

Why Should Your Business Have an MTN Smart Number?

Your organisation can potentially lose millions of naira annually due to lost opportunity resulting from prospects or even customers not knowing or remembering how to reach you. This also means increased opportunity for your competition is your customers or prospects reach them in your place. An MTN Smart Number will allow your business number stand out and be more easily remembered that the ordinary numbers of your competition.

MTN Smart Numbers are offered in two categories:

  • Non-toll free 0700 numbers &
  • Toll free 0800 numbers

Both non-toll free numbers and toll-free numbers, must consist of a minimum of 7 and a maximum of 12 letters (alphabets) after the initial 0700 or 0800.

Features Benefits
One-Number Dial Service An MTN Smart Number can be linked to as many as 30 existing phone numbers.
0800 Toll-free Service A 0800 Smart Number allows your customers call you for free while you pay for their calls.
Digital Interleaving If an MTN Smart number is linked to your other phone numbers, this feature enables incoming calls to be equally apportioned among them.
Non-Alphabet Smart (Special) Numbers Easy-to-remember numbers without alphabets.
E.g. 0700 1111 2222 3333

All You Need To Know

How do I subscribe to the MTN Smart Number Service?

  1. Click here now to search for your desired name. If the name is available you will be prompted to make payment. If your desired name is not available, you will be prompted with three suggested names to choose from.
  2. Visit any MTN Walk-In Centre
  3. Call 0700MTNBusiness
  4. Corporate customers can also call their Account Partners.

How do I pay for an MTN Smart Number?
The service can be fully paid for online using your Interswitch ATM card or MasterCard.
Payment can also be made in cash or using ATM Cards at any MTN Walk-In Centre

How long is the service valid for?
The service is valid for 1 year. E.g. 12th May 2013 to 11th June 2014.

How do I know my username and password?
You will be sent your username and default password via email upon successful registration.

Do I need to pay a deposit for a Non-toll free number?
Yes. This deposit will be made for each 0800 number and will be used up as calls are made to the 0800 number.

What happens at the expiration of the 1 year subscription?
Before your service expires, you will receive two SMS notifications: 1 month before and the 2 days before your service expires.
These notifications will prompt you to renew your subscription to avoid suspension of your service.

Do I have to pay for the additional features mentioned above?
No. All features are configured at no additional cost.

Can I link my fixed phone numbers to my MTN Smart Number?
Yes. MTN Smart Number can be linked to any of your fixed/fixed wireless lines.

Can I link non-MTN numbers to my MTN Smart Number?
Yes. MTN Smart Number can be linked to any mobile lines in Nigeria.