Get your unique short code for all your business engagements
MTN EnGauge is a customer management platform that enables businesses obtain their own unique short code for business activities. With MTN EnGauge, businesses can share promos/offers, survey their customers and get feedback from them, using their mobile phones. The MTN EnGauge mobile app is available on the Google Play store.
MTN EnGauge allows you:
- Communicate promos and discounts directly to your customers.
- Survey your customers easily to get valuable feedback on your products and services
- Track business engagements with each of your customers, offering you valuable insight on their preferences and buying behaviour
- Organize your important information for better business and customer management
Step 1: Download the MTN EnGauge app from the Google Play store. Open the app.
Step 2: Click on “Create Account” button
- Enter your full personal name
- Input your business phone number.
- Select your business location
- Input a referral code ONLY if you have been referred to the application by another user.
- Check the term and conditions box
- Click on “Register” to create account.
To access services on this platform, payment can be made using your airtime. For your convenience, you can make monthly of N500 OR yearly payments of N5,500.
“Pay using airtime” button completes your sign-up journey.
Click on “Log in” to go on to the Log in screen.
Step 3: When logging into the application, you will be required to log in using the phone number you registered on the platform.
Request a One-Time Password (OTP) by clicking the ‘Send PIN’ button and input the PIN received to be able to access the application features. Enter a valid phone number for the region you are in and a one-time PIN will be sent via SMS to that phone number. If you do not receive a PIN, wait for the timer to end and then click on “Resend PIN”.
After onboarding, you will receive a unique USSD code *6031*XXX#. This USSD code allows you obtain feedback from customers, enables your customers claim offers & promotions, etc.
To get started on features such as, adding your customers, creating offers, advertising, obtaining feedback, etc. click on “Frequently Asked Questions”.
For Support, send a mail to firstname.lastname@example.org
Dial 180 or 216.
*This platform is open to MTN lines ONLY
* Works on MTN to MTN lines